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Ybiance selling skills workshop in progress
Selling Skills Workshop · People Pillar

Consultative selling
was the floor.

Most sales training stops at asking good questions. Ours takes your team from consultative selling to value selling — with PAPSDR, a six-stage system that controls the process instead of reacting to it.

New to Sales
Sales training session in progress

Good instincts, no system.

Natural talkers close some deals and lose track of why the others slipped away. PAPSDR replaces instinct with a repeatable process — so results stop depending on who's having a good day.

  • A structure to follow instead of winging every call
  • Scripts for the exact moments that usually go wrong
  • Objection handling that doesn't feel like an argument
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Sales Managers
Sales manager training session

You can't coach what you can't measure.

When a rep underperforms, "try harder" isn't a coaching plan. PAPSDR gives you a stage-by-stage diagnostic — so you know whether the gap is prospecting, presentation, or closing before you fix it.

  • LM and MS ratios that tell you exactly where the pipeline leaks
  • A shared language for reviewing calls with the team
  • A system your best reps can actually teach the newer ones
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Business Owners
Business leadership sales session

Revenue shouldn't depend on one person's charm.

If your best salesperson left tomorrow, would the pipeline survive? PAPSDR is built to be taught, measured, and repeated — a system the business owns, not just the individual.

  • A documented process new hires can be trained on quickly
  • Consistent buyer experience across every rep
  • Real reporting on where deals are actually being lost
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The flagship framework

P·A·P·S·D·R

Professionals control the process. Order takers react to it. Six stages, each with one objective — skip one or confuse the order, and the sale loses control.

P
Prospecting
Create a qualified pool of leads — not just any contact.
A
Approach
Secure a face-to-face meeting. Nothing more. Do NOT sell on the phone.
P
Problem Identification
Understand the customer's real problem — before any product is mentioned.
S
Solution
Present the product as the specific solution to the identified problems.
D
Decision Making
Guide the client to choose the most suitable option — facilitate, never force.
R
References
Expand the lead base through every interaction — regardless of sale outcome.
Objection handling & closing

Ten ways to close.

Not a script to memorise — a toolkit to match to the moment. Each technique fits a specific signal from the buyer, not every conversation.

01
Minor Close
Throughout the presentation
Build small 'yes' responses. Each agreement creates momentum and emotional investment.
02
Ownership Close
Client shows genuine interest
Shift language to 'yours.' Transfer ownership psychologically before the decision is made.
03
1902 Close
When price feels large
Break cost down to a daily amount, making a large number feel proportionate to daily value.
04
Assumptive Close
Client signals readiness
Remove 'Would you like to buy?' Move straight to logistics — delivery day, payment method.
05
Doorknob Close
Client moving toward exit
Ask directly what is holding them back, before they leave the conversation unresolved.
06
Affordability Close
Budget gap exists
Sell the difference, not the total — reframe the gap as a small, justifiable increment.
07
Ben Franklin Close
Logical, analytical buyers
Ask if the decision makes logical sense after value has been fully built in the conversation.
08
Snooker Close
Client says not interested
Acknowledge and pivot to preferences — keep the conversation open without pressing the sale.
09
Fear of Loss
Genuine scarcity exists
Never manufactured. People fear losing more than gaining — used only when scarcity is real.
10
Add-On Close
After primary sale confirmed
Client is in buying mode — the moment of maximum receptivity for a complementary offer.
What's built into the workshop

Beyond the core system.

PAPSDR is the spine. These are the supporting frameworks woven through it, depending on what your team actually needs.

Objection Handling
Feel · Felt · Found
Never defend, never rush. Acknowledge the objection, show others felt the same, then show what they found.
Luxury Presence
4 Pillars: Appearance, Communication, Composure, Confidence
What a high-value buyer assesses about the salesperson in the first 30 seconds, before a word is said about the product.
Phone Etiquette
P·I·C·T·U·R·E
Seven elements of how a sales call should sound — pitch, inflection, courtesy, tone, understanding, rate of speech, enunciation.
The PPP Call
Purpose · Process · Payoff
A three-part structure for opening any sales call so the client knows why they're on it and what's in it for them.
Customer Psychology
5 core buyer drivers
Exclusivity, social proof, control, risk elimination, and ego safety — the real things a considered purchase is protecting.
Pipeline Discipline
LM Ratio · MS Ratio · Rule of 3
The non-negotiable numbers behind a healthy pipeline — leads-to-meetings, meetings-to-sales, and daily prospecting volume.
Case study

Dakshta Sales Excellence
for AFC Group.

Client
AFC Group
Modules
10
Sector
Furniture
Delivery
In-person

Built specifically for AFC's sales team as a complete professional sales system — not a generic workshop. "Dakshta Sales Excellence" runs PAPSDR as its operating system, layered with pre- and post-training assessments, branded completion certificates, and a 30-day follow-up with manager debriefs, so the training changes behaviour after the room empties, not just inside it.

P·A·P·S·D·R Customer Psychology Luxury Presence P·I·C·T·U·R·E Phone Etiquette PPP Call Structure Objection Handling Closing Techniques Prospecting
Real rooms, real results

Selling skills, real clients.

Selling Skills Workshops and sales framework builds delivered directly to these teams.

Kotak Life selling skills workshop
Insurance
Kotak Life
SBI Life Banca Future Ready training
Insurance
SBI Life
Shubhashish Homes sales framework sessions — podium address and boardroom review
Real Estate
Shubhashish Homes
Sales framework development also delivered for Upasana and Mahima Builders — photos pending. LIC of India selling skills workshop confirmed; photo not yet matched to this specific engagement.
Ready when you are

Stop selling on instinct.
Start selling on system.

Talk to us → See our approach